Frequent Ask Questions

Production lead time is approximately 10 business days.

As long as the order is still in production and has not shipped, please contact: support@borderlineunique.com or call 419-404-9005

Log into "My Account" or email support@borderlineunique.com

No credit card information is kept on file without your consent.

Yes, if your state requires us to charge sales tax. Please contact us if you have a tax exempt status

We offer international shipping through USPS.

We try to ship everything in one package but sometimes the sizes are awkward or it is too heavy requiring multiple boxes.

Once an order has been finalized through the checkout process, the products themselves cannot be modified. However, you're free to cancel your current order to make make modifications and resubmit your order as long as the order as not entered production.

One an order has been finalized through the checkout process, the amount of products in an order cannot be modified. Placing a new order for a product that was previously ordered would be the best method.